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It's been done before. When you visit a brand new site, looking for a item or product you're searching for however, without any warning, you're lost- adrift amid a sea of pop-ups, confusing text along with unclear steps. You don't even know the exact product you're searching for, and leave the website without buying anything unhappy and annoyed by the entire experience.
It's not how you would like your clients to be feeling. A focus on customer experience is a great way in preventing the same thing occurring on your sales pages.
It's crucial to think about the User Experience (UX) in the design of your website for sales. UX covers every element of the interaction between the customer and the organization and the products and services it offers. The products offered, such as how the user feels regarding their experience on the website.
To ensure that your visitors enjoy the best experience from your website and to enjoy their time on your page ensure that you have designed your site with the thoughts of your clients. The way to accomplish this:
1. Find out about Your People
Determine who is likely to be interested in what you offer And then focus on their requirements. Are your customers knowledgeable regarding the products and services you offer? Or do you need to give some information on your home page? Do you have clients who require products or services that you do not offer? If so, could you extend your website's content to meet their needs?
Request feedback from your users following their visit to the website. Listen to what they say. You can't tell when a piece of feedback could give you an amazing suggestion to boost the number of customers you sell to!
When you have a better knowledge of your customers and their needs and wants, you can improve the sales page of your website to guide visitors to the goods they'll need, and get rid of all unnecessary information that prevents users from completing their purchase.
2. Be accessible
Accessibility is one of the major issues for the current UX sector, however it's not the only reason to design with the issue in mind. Making the content accessible to those with disabilities expands your audience and tears away barriers that would otherwise hinder access to your content.
Here are some suggestions to make your sales page accessible:
- Select text with a high-contrast color and contrast with the background. If the background of your website is white, use black text and the reverse. Don't use color as the sole way to distinguish links. In the case, for example, if you've got a link which is red but the other one is green, a person who is colorblind might not be able to distinguish the two. Another method for distinguishing the different links is by using shapes to guide users (ie: "Click the square button").
- It is possible to add closed captions to audio or video files. Although manually writing captions may not be the most pleasurable job, it's essential for people with hearing impairments to be able to use this feature. There are AI tools that can automate captions on your behalf as well as hiring an independent contractor to complete the job for you.
- Avoid using strobing lights or a rapid change in brightness as they can negatively affect those with photosensitivity or suffering from epilepsy. A few websites are designed for events, but your sales page isn't one of them.
It's not an easy fix and it's crucial to think about it whenever you're developing something new on your sales website. Take a look at the Web Accessibility Initiative to keep your website updated with the latest requirements.
3. Keep Up the Consistency
Make sure you use the same terminology of your product throughout the whole site to ensure the users aren't confused. Make sure you don't label the same item an instructional manual or pamphlet or a comprehensive handbook for non-fiction as well as a guidebook and a guidebook on the same page. Use one name so that the users know exactly what's being offered.
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By following these guidelines, you'll be now ready to go over your page of sales and be sure that it's up to date with new UX guidelines!
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