What Your Customers can Pay you with cryptocurrency

Feb 17, 2023

It is essential to know the perspective of your clients especially at key moments of change like checkout. The primary aspect to having a successful checkout procedure is to provide a safe, convenient and simple method for your customers to complete their payment using the payment method that they choose.

In this blog, we'll assist you in understanding the steps involved in conducting a transaction from the perspective of your client from the perspective of an individual customer. Once you've mastered this concept, you'll have the ability to spot opportunities to boost the rate of conversions for your customers. offer assistance to them directly as well as inform your customers and clients.

Crypto vocab check

There is a way to study the terminology within these categories in greater detail by clicking here. Below is a short overview of the key terms:

Public Key: It's in essence, it's the information required to transfer cryptocurrency.

Public address Public address: A hashed (basically short) variant of the open key. This is what you share with someone who wants to transfer money. Think of it as an Venmo username, or a PayPal.me URL. (e.g., 0x12B0aD31f483Cdf4741de8f5679A472E5fe3345G)

The private key permits users to gain access to funds transferred into the open key. It's not recommended the private key should be divulged to a third party.

Web3: Defined by AP Stylebook, Web3 is a catchall term for the prospect of a new stage of the internet driven by the cryptocurrency-related technology, blockchain.

Web3-based wallet (crypto wallet): It is a storage device to store private and public keys, which are employed to conduct transactions on blockchain.

Seed words: A set of words made up of randomly generated words that grant access to Wweb3 wallets. It can be utilized to restore access to the cryptocurrency wallet. It's not advised to divulge this information to an outside party.

The wallet which isn't custody is the property of the person using it. Private keys of theirs and they own every right for their Wweb3 wallet. (e.g., Metamask, Trust Wallet. )

Custodial Keys for private accounts are controlled by companies that are not owned by third parties. (e.g., Coinbase, OpenNode. )

Peer-to-peer payments

You may be wondering "Isn't a major point for cryptocurrency to be the fact they're peer-to-peer and don't rely on third party services?"

You can receive money from customers without the need of an additional program or third-party software.

This isn't feasible for common users. They're not going to run their own node, generate transactions using the command line or keep track of their own keystrokes. Furthermore, the majority sellers will pay a tiny fee for transactions in order to provide customers with an easy experience, while spending less time and energy making payments compatible with customers' order.

This article will be focused on the typical transactions that are conducted through online commerce that make use of tools and instruments that can be employed by intermediate and new customers.

A brief overview of the steps to pay with cryptocurrency

From the perspective from a consumer's perspective of a buyer There are three things to take into consideration:

  1. You can access a fully funded cryptocurrency wallet.
  2. Connect their accounts with their banks.
  3. Complete the transaction, after which you will receive a confirmation.

The experience you have is contingent on the company that processed your transaction and the wallets employed. Let's look at a couple of examples and discuss what's going on throughout each phase for the customer.

1. There is a way to fund a cryptocurrency wallet

There's a wide range of alternatives for those who are looking to use digital wallets. Each comes with its unique features, benefits, and support for various currencies, chains, as well as payment experience.

"Traditional" digital wallets like PayPal as well as CashApp now support cryptocurrency payment. Some of the top cryptocurrency exchanges, such as Coinbase, Crypto.com, and Binance have their own apps that function as wallets. There are also wallets native to cryptocurrency like MetaMask, Rainbow, and numerous other choices. You should do your own research in order in order to discover the ideal alternative or choices to suit your needs.

When you've selected your wallet, after installing it, the next thing to complete is adding an amount of coins into the wallet to ensure that you can have a sufficient amount available to spend. It's an incredibly easy process since many wallets allow making payments in-app.

What is the best way for consumers to determine what currency they should make use of?

It's a great question! Often, it doesn't actually have to play a role other than the cost that might occur when customers have to switch the currency. Certain bitcoin payment processors offer automated exchange options that allow users to transfer funds using one currency, and return it with another.

If that's impossible, many cryptocurrency wallets offer an in-wallet swap exchange options so that customers with bitcoin (BTC) would like to pay with Ethereum (ETH) and ETH, they can make that exchange quick. A good option is to include in your wallet the currency you'd like to utilize however it's impossible to do this beforehand, until you make a purchase.

2. Make sure that their bank account is connected to your site

There are two options which customers may use to connect their wallets to your website. The QR code, or web wallet connection. Payment processors that accept crypto can offer either or both options.

QR code

This method is ideal for individuals who use a cryptocurrency wallet via an application for their phone. When a user opts to use cryptocurrency to pay and is presented with a QR code that can be used with an app in their wallet application to make payments using cryptocurrency.

Image illustrating how crypto payments are made via QR code. 
Image text:
Crypto app payment via QR code
1. Merchant provides a QR code at checkout.
2. Customer scans the QR code to review and authorize the transaction in their crypto app.
3. Merchant site confirms receipt and completes the purchase.
How to accept crypto transactions via QR codes.

The browser wallet is connected to your account

This option is perfect for those who wish to link their cryptocurrency wallet via an extension to their internet browser. When users select this option, they're asked to sign up for their Web3 wallet, by pressing an icon. It then allows the wallet to be opened in the browser and asks for permission to join.

Image illustrating how crypto payments are made via browser extension.
Image text:
Crypto wallet payment via browser extension
1. Merchant provides crypto payment options and browser wallet connection prompt.
2. Customer selects their browser wallet to review and authorize the transaction within the extension.
3. Merchant site confirms receipt and completes the purchase.
Steps for receiving crypto payments via browser extension.

3. Make the payment and you will receive a confirmation.

Whatever method users would like to use the wallet will ask the user to pay for a bill - either in the application or via the browser.

After payment is received The transaction may have a delay (usually just a few seconds) until payment confirmation through the blockchain. Then, both you and the beneficiary are notified of the confirmation. If transactions take place using blockchain technology, you may be issued the blockchain transaction ID.

Then, that's it!

What is the particulars of these processes? What does it mean for retailers?

There's a distinct difference between someone who is already familiar with crypto and prepared to invest in it and someone who's had no prior knowledge of crypto prior to. Setting up an account in an account in a crypto wallet, safeguarding it, and knowing how to complete the transaction can create a hurdle that prevents entry into the market.

At first, the majority of cryptocurrency transactions originate from experienced cryptocurrency users. With time however, this number is expected to increase drastically. If you have clients or customers who are interested in crypto It might be useful to guide them to trusted websites so that they will be able to learn the best way to get paid in the manner that they'd like to.

Benefits of using crypto payment methods for paying your clients

  1. They have crypto in their wallet . They hold crypto and would like to utilize the cash! It could be that they began investing earlier or traded, or have the owners of their funds in cryptocurrency.
  2. It is cheaper for use bitcoin to make directly transacting instead of having to pay charges for currency exchange or exchange rates in traditional transactions. This is especially true in dealing with clients from out of the country.
  3. There is a chance that they will not have the ability to use the various payment options.
  4. It is possible that they'd prefer to keep certain transactions private or out of the way from other activities in their financial accounts.
  5. A majority of people believe that this is more comfy and secure.
  6. They value being able to transact without paying fees to traditional financial service providers (i.e., they're ideologically-driven).
  7. There is no limit to the amount of daily payments which is particularly true of costly, expensive products which could go over the limits of daily banking accounts.
  8. There's a cost with a digitally native asset like an NFT.

The customer's needs to take into consideration

It's evident that there many options in the field of paying with crypto, depending on the viewpoint of customers. There are a few aspects you should be aware of while deciding on and operating cryptocurrency payment solutions:

  1. What's the simplest method to allow customers to pay? Which are the most effective ways to pay? What is the most popular cryptocurrency?
  2. Do you have customers who must be able to pay for the costs of crypto networks in a direct way? This can make it more difficult to pay them if an crypto-related network is incredibly overloaded.
  3. Are you aware of dispute resolution? It's vital in the absence of a traditional policy regarding refunds and credit. If you are upset or unhappy, discontent are more likely be unhappy and to leave an unfavourable review.
  4. How long do customers need to wait until they receive confirmation that they have purchased? Depending on how you're allowing your customers to pay their purchases for their purchase in the future, they could be waiting longer than they typically would. If this happens, having the assistance of an outside entity could assist, as they typically keep the fees as well as confirmation time extremely short.
  5. Do consumers require education? There is a chance that they would benefit from information about the best ways to utilize crypto to make payments. In addition, they need advice on protecting themselves and staying away from scams.

Merchants are able to choose using payment methods which are simple and easy to use. However, customers will, experience a unique payment experience.

Millions of people want to and are able to utilize cryptocurrency to pay. Even though cryptocurrency payment is becoming less complicated and more convenient, it's essential that merchants be aware of the requirements of their customers as well as the implications of their decisions to make the most of this potential.

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