Terms

Nov 15, 2022
Product update
Photo by Markus Winkler on Unsplash

Today we've launched a innovative new analytics and metrics experience which can help you answer important questions to grow your business, and delight data nerds and newbies alike.

Worry-free metrics tracking

With regards to measurements, the more is better. To get through the clutter We've compiled five key members-centric metrics, then showing the results in a way that is easy to understand so you can stay focused on member growth and retention.

Worry-free metrics tracking

This is what we're monitoring: ( expanded / new)

  • Recurring revenue per month is the single most important metric for an organization that is a member. It provides the answer to: How much money can I expect to make? Our metrics now clarify the reasons of the numbers (including LTV and ARPM).
  • Net revenue shows you the amount of cash you have earned in the last month (minus refunds) and also where it originated from.
  • Members who pay lets you explore the total amount of recurring members that are in your accountand also the adjustments to that amount.
  • Churn indicates how much you've lost -- voluntary or not -- and also the total amount churned.
  • Trials displays the number of members who have decided to renew their membership after the trial has ended.

Comparing metrics across different plans

We've designed a separate view for each of the 5 metrics and given you an easy way to evaluate MRR Paying Members, Net Revenue and the Churn over 5 plans: Easily see what's working, what's not or where you can double up.

Compare metrics across plans

Get tangible insights

Explore the chart to see the total amount of the month's total, so you understand what's driving month-to-month changes and take action.

Get tangible insights

Get to the bottom of the story

Simply click any number on the table, and we'll guide you to the calendar for that month. We'll then show you a list of data elements that comprise the entire number of data points. In the example above, if you were to add new members contributed $1500 to your MRR during June, you'll have the ability to view MRR, charted by each day in June, as well as a list of related members.

Dig into the details

Get started

Being a manager can be a challenge, but analyzing your member data doesn't have to be. The latest metrics from us make it easier to understand the process of expanding your business, and will help you make your membership a long-lasting one.

 Gain valuable insights by analyzing the statistics that drive your business