Optimization of the Conversion Rate - The Ultimate Guide for Course Creators

Sep 15, 2022

Conversion Rate Optimization can be the solution to cut out the clutter on the Internet and making your online footprint so that your content can be easily found. If potential customers visit your virtual property and visit your website, all information needs to be delivered the visitors in a manner that provides value and moves ahead in their customer journey.

  • Turns out that more than 50 percent of landing pages have not been adequately tested to enhance conversions.
  • Additionally, according to CrazyEgg which is a well-known analyzer of conversions, the majority of websites have bounce rates that range between 26 and 70%. It is a result of the vast majority of users abandoning the site without pressing CTA. CTA button.
  • The bright side is that research also shows that the ROI of a site has the potential to increase by 30% when there is a specific Conversion Rate Optimization (CRO) budget in order to maximize conversions.

Glossary:

What exactly is Conversion Rate Optimization (CRO)?

Conversion Rate Optimization (CRO) Also known as conversion optimization, encompasses the range of methods that are used to improve the effectiveness of your site's traffic inbound. Effectiveness here implies skillfully navigating website visitors for taking desired actions and converting them into qualified leads for your business/organization.

Thus, the conversion rate refers to the percentage of web visitors who convert into leads. Conversion Optimization will ensure that your web visitors are able to take action, typically by clicking the call-to-action (CTA) click.

What is the reason why conversion rate matter?

      Therefore, for you to boost the results and Return Of Investment of all your marketing activities in terms increasing leads while reducing cost of acquisition and achieving your revenue goals, funnel optimization should be centered on CRO matters.    

The development of a powerful Conversion Rate Optimization (CRO) technique

In order to improve your conversion rates, it's necessary first to understand what is going through the mind of your website customers and the ways they use your site. This knowledge can put you in the position that is able to identify the precise conversion bottlenecks and address them using the right CRO strategies.

Optimized Conversion Rate Optimization strategies aid in increasing the probability of web visitors turning into leads, which consequently, customers who pay. Therefore, it's not a surprise that marketers are focused on improving the conversion rate of their website, and the majority of them consider conversion rates for leads as their most important importance.

An Conversion Rate Optimization method works best when it is specific to the needs of the individual pages on your website. It is obvious that the purpose of an "About" page is different from that of"Courses" or "Courses" page or the "Blog" section. An approach that is based on cookie cutters, and blindly replicating the same strategy on all your online course web pages doesn't work.

  Here are a few steps to keep in mind prior to constructing your Conversion Rate Optimization strategy:  

  • First, identify the essential webpages on your site that are essential to the information product you offer.
      Most of the time, the homepage and online course landing pages are the ones that count for most course creators. But, services as well as blog sites tend to be quite effective and shouldn't be overlooked.
  • Leverage a good heat mapping tool to pinpoint the exact areas on these websites where your visitors are likely to click, if there were an CTA button. Heat mapping tools generally represent a user's activities by visualizing the journey of their clicks or hovering, scrolling, as well as eye tracking.
  • Plan and plug in Calls To Action (CTA) in the most efficient places. Further, support your CTA buttons by making use of the power of persuasive copywriting in conjunction with a site which provides a great user experience.
  • HTML0 Make use of the list of tools and strategies for Conversion Optimization (more on them below) to keep track of conversion rates continuously.

3 Conversion Rate Optimization Formulas you need to know before implementing CRO strategies

The first step in determining what's going on behind the scenes before people hit the CTAs that you've embedded on your website is to establish a number of KPIs. (KPIs). This understanding helps to clearly outline where you are at and the direction you'd like to get to by using your optimization strategy.

A few KPIs you can track are the conversion rate, Number of Net New customers, and the Lead Goal.

1. Conversion Rate

Conversion can be defined as the desired action you want your website visitors to take. It may include the number of users signing up for your newsletter, buying your item, taking an online training, and so on. You need to have an established metric to measure conversion. When you've got that in a way which you are able to quantify, the process of making the calculation of the conversion rate becomes simple.

Simply identify the number of visitors coming to your site. From this number, deduce the actual number of visitors who convert.

Next, divide the number of conversions by the total amount of users who are visiting your website.

Finally, multiply this amount by 100 and you will get your conversion rate in terms of percentage.

  The conversion formula is: Rate is [Total Conversions / the total number of visitors to the website] 100  

Conversion Rate Formula

2. The total number of new Net customers

This metric reveals your true potential to grow and is dependent on your goals for revenue. So, in order to have a precise estimation of the Number of Net New Customers, it is essential to determine your revenue goal prior to determining your revenue goal.

Once you have that figure, you may then divide that number by the current sales price to arrive at the number of new customers. You may use an average sales price if you're selling across different price points.

  The formula for Net New Customers = Goal for Revenue * Average Cost of Sales  

Net New Customers Formula

3. Lead Goals

Lead goals, often referred to by the name of "lag goals" They are daily success stories which serve as a bridge to your bigger revenue targets. Given your existing performance in terms of conversions, there are two ways to improve your conversion rate.

A part of this is increasing the amount of customers you have converted as per the current traction. The other is maintaining your conversion rate, but drawing more visitors and, consequently, more results. The first is a superior and more optimised method.

  The formula for the Lead Goal is [Number of New Customers / Lead-to-Customer Rate[Number of New Customers / Lead-to-Customer Rate  

  where the Lead-to-Customer Ratio = [Total Leads / Total Customers]  

Lead Goals Formula

Let's now move over to learning about conversion optimization strategies.

Four essential Conversion Rate Optimization Strategies

1. A/B Testing -

A/B testing helps you compare different versions of web pages and see which one performs better. One version of the webpage is displayed to a random group, and another version to another random group of control. Finally, the effectiveness of both pages is measured between two groups.

2. Lead Flow

Lead Flow refers to the method of encouraging your leads through the sales funnel as well as helping them make a conversion in a systematic way. It is a crucial element of a structured lead management strategy and aids in getting visitors to click on your CTA button.

Lead flow can vary depending the source of your website traffic as well as the CTA buttons your visitors must click. An essential component in lead flow assigning values to leads. If you can identify the leads you're most interested in are, you'll be able to invest additional resources in order to assist to convert. This way, you devote your time and resources towards converting your most promising visitors without wasting limited resources on visitors who aren't likely to make the switch.

In case valuable leads do not convert it is possible to address any loopholes that you're able to identify. We've discussed qualitative tools to address such issues below. Qualitative tools help you get an insider's view of the people who visit your website and how they feel and think regarding your offerings and services.

3. Testing Landing Page -

A landing page refers to the web pages whose principal sole purpose is to turn visitors to customers. Your visitors may land on your landing pages by clicking links in ads that are paid, on social media sites, or other sites.

But, not all landing pages are the same and could not perform well in conversion. So, conducting the A/B tests described above is vital for landing page optimization.

As an example, you could experiment with replacing the web form with chatbots and test which performs better in A/B tests. AI-enabled chat boxes usually outperform traditional web forms for the majority of landing page tests.

It is also possible to enhance your landing page by noting those elements that are essential to test. They could include compellingly written sales message and a clear headline and pricing strategies for your course levels for online course creators. It is also possible to evaluate your landing page's pictures and videos, the font and design, as well as the layout and style of the page.

4. Conversion Copywriting Conversion Copywriting

Conversion copywriting essentially rests on studying your audience's preferences and the way they behave. It is based on analyzing existing website pages, conducting A/B testing on website copy, as well as taking feedback from customers seriously. Like other conversion optimization processes it is possible to use heat mapping tools and click-tracking to check which versions of your copy fare the best in terms of conversion rates.

For the purpose of implementing conversion copywriting for your online course website ensure that you write different versions of the copy and try it with your viewers. In the end you will be able to select which one is the most likely to bring in more clicks to your CTA. Keep editing and make changes to your copy as and when new data becomes readily available.

What are the most effective tools to implement to implement a Conversion Rate Optimization plan?

There are a variety of different tools, both quantitative and qualitative, you can leverage when implementing your strategy for optimizing conversion rates. The following list contains five of the most important tools under each category, which should suffice for the implementation of a complete CRO strategy to increase the size of your online course.

Five quantitative methods to help implement the CRO approach

Statistics have always been an accurate measure of performance. Tools that measure performance help you comprehend the mathematical reasoning behind how many visitors use your website in the form of numbers, which makes them integral to CRO.

  1. Google Analytics

Google Analytics forms the gold standard when it comes to mining out details on your website performance and customer behaviour on it. Installing it on your website is easy. Once set up, it is a great platform to understand your clients regardless of what gadget they're using to measure metrics like bounce rates, time spent on the site, and more.

The data gathered by Google Analytics enable an understanding of how visitors tend to engage with content that is on your website. It also generates machine-learning-enabled reports to reveal better and deeper insight. Finally, it allows exporting shareable reports that are quite helpful to distribute to specialized professionals you may be working with to improve the performance of your website for example, SEO conversion.

  2. KISSMetrics

KISSMetrics is a more user-centric tool that helps you understand the behavior of your visitors on the internet.

In addition to bounce rate and time-on-site information In addition, you will be able to gain detailed insights about actual user behaviors on it. This allows you to connect the data and reports you collect to actual people. This makes it excellent to integrate with the CRM software if you're using the tools to market your courses.

If you're someone for who quantitative tools can be overwhelming, KISSMetrics can make it rather simple for you to understand the story behind the figures.

  3. Clicky

If you're a creator of courses, if your audience comprises users who reside in certain regions like countries in the European Union, you are bound to follow the General Data Protection Regulation (GDPR) rules in the collection of information from users.

Clicky is a GDPR-compliant quantitative tool that not only ensures your privacy for customers on your website, but it also creates important reports for the website's owner to increase your conversion rates. Clicky can be a fantastic tool for accurate information about the number of page visits, JavaScript events, actions made while browsing the site, and so on.

  4. Adobe Analytics

Adobe Analytics is powered by predictive analytics, making it easier for you to understand the reasons for each of your conversions. This allows you to tweak your existing marketing strategy better and make investments in the right direction. While most tools provide valuable data on the activity of users visiting websites, Adobe Analytics reveals what occurs just prior to when a user converts.

The pre-conversion behavior is an important and precise insight that will help to understand the reasons why customers decide to click the CTA buttons.

  5. MixPanel

Being aware of your key users is the key to generating greater sales and increasing revenue. Courses online usually require subscriptions and repeat purchase of learning modules and materials. Therefore, it's important to understand who your power users are and what makes them stay on your site pages longer. MixPanel helps you to link the behaviours of visitors to your site to retention strategies and create ongoing customer nurture strategies.

There are five quality tools for implementing an effective CRO plan

Qualitative tools are also quite important as they reveal essential information about why individuals behave the way they do. In contrast to tools for quantitative analysis, which give reports or numbers based on various metrics Qualitative tools allow you to comprehend patterns of user behavior using a descriptive way.

Kindly be aware that both quantitative and qualitative tools work in conjunction with each other.

  1. Qualaroo

Additionally, it does not slow down your site - which is a problem that often derails conversion goals for several. The best way to make use of Qualaroo to ask your visitors to provide feedback on your site as well as gain insight into how they feel about investing in your online courses. By incorporating the feedback you receive, you will be able to implement changes so that you're better ready for success.

  2. SurveyMonkey

SurveyMonkey is an ideal tool to build questionnaires and surveys to get answers directly from users.

If you've got your website contacts You can send them a link to your SurveyMonkey survey form along with the questions you have. Once they participate in your survey, you will have your responses recorded on a delightfully-designed form. SurveyMonkey is a great tool. SurveyMonkey can be integrated on your website, making the collection of feedback and data quick and effortless.

  3. CrazyEgg

CrazyEgg is perfect to understand where internet users go to and the places they don't.

The web application captures a picture of your website's content and gives five reports among which is the Heatmap Report is the most popular. The report reveals which web pages are displaying the highest rate of clicks. It can help you the best place to put your CTA button on the best locations. Other reports furnished by it provide information on the best places to put your CTA based on scrolling behaviour and colour-coded information of individual clicks known as Confetti Report. Confetti Report.

  4. UserTesting

Your website visitors are the best source in determining how they feel about your site. UserTesting gives you videos of actual people that share their thoughts about your website as they use it. It helps you gain qualitative and subjective analysis of your website performance. For instance, if your online class is hard to navigate, videos generated by UserTesting could reveal that data.

  5. Olark

Olark is live chat software that allows you to connect with your customers , and address their queries in real-time. It comes with live chat insight that helps you better understand how customers view your site and online courses. It also enables you to store notes related to your chats and leverage user feedback to help improve your courses online and on your website.

A brief summary of the Conversion Optimization Strategies for Online Course Creators

While every website and course is different however, there are some standard rules for optimizing websites which offer online classes.

  1. Create a functional web site that includes all of the necessary pages such as Homepage, About Us, Products and Services, Blog and Contact.
  2. Identify the audience for your online class and then put a solid digital marketing strategy to implement. This includes both the use of social media for marketing as well as paid advertisements.
  3. Define who your primary target audience is  as well as continue making changes to your website based on continuous A/B tests , as well as feedback from your users.
  4. Utilize both quantitative as well as qualitative tools to simplify and automate your CRO strategy. This will aid in gaining an understanding of who your prospects are and what you should do to keep them on your website for a longer time.

Optimizing conversion rate is a successful method that can help leads progress successfully through your sales funnel. But, it takes the time and energy of an ongoing process. If you are a course designer you may find it overwhelming to take care of numerous aspects.

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