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Customers are able to talk with us at our help desk. We frequently receive questions such as "How do I transfer the membership of a group to an alternative plan? " or "Where do I find the seat in-use lists for all the subscriptions in the plans of the group? " We're answering these queries (and other questions!) through these six handy changes.
Need to change plans? Absolutely not a problem!
Individual members looking to get higher-end and gain access to their group's subscriber list It's now easy to change from one plan to one that is based on group, or even from one plan to another without any hassle from your part! Learn more -
It's easy to change manager groups.
It's common for employees to leave companies or change their roles so we've made it easier to transfer group managers to members of yours as well as your existing members. More information is available for more information -
The group's managers are able to manage the subscription, without having the use of a seat
You can easily exclude a group's manager from sharing a space (and receiving member benefits) by using a different subscription level setting. Get more information on
Eliminate friction with externally paid subscriptions
Now you have complete control on auto-renewal, which will aid in managing expectations regarding subscriptions that are paid for via an external payments. Find out more
Access to the Manage Members page. Manage Members page
You can check seat usage with one click
We've made it easier for you to see the effectiveness of group memberships at a glance. All you need to know is the seat usage overview.
We're eager to hear about how these updates ease the burden on you! If you have questions concerning these changes, contact us at our help desk. We'll be happy to help.
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