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Customers are able to talk with us at the help desk, frequently, they ask questions such as "How can I switch the membership of a group to different plans? " or "Where do I find an overview of the seats available for all memberships of individual plans? " We'll be able to answer these inquiries (and additional questions!) through these quick updates.

Need to change plans? It's not a problem!

If you're an existing member and would like to upgrade their plan and obtain subscriber access for your group it's easy to switch from a single plan to a group-based plan and switch between a group plan and one that is a better option without any difficulty at your disposal! Learn more -

It's easy to swap the group's managers

The tendency is for employees to leave of their workplaces or shift their jobs, which is why we've made it easier to transfer group managers to members of yours in addition to the members you have. Find out more

Group managers can manage the subscription with no seat

It's simple to stop members from using seats (and benefiting for being a member) using a different subscription-level setting. Find out more

Reducing friction that comes with paid external subscriptions.

The controls are now in place on auto-renew. This can aid in maintaining expectations about subscriptions from external sources. Learn more -

Easy access to Manage Members page. Manage Members page

Check seat utilization and availability in a single glance

We've simplified it to help you understand how the group membership at a glance. Also, you can view your seat usage report.

We're interested in hearing about what these changes can do to ease the burden on your shoulders! If you have any questions regarding these changes, contact us at the Help Desk. We'll be more than happy to help you.

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