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When we talk to customers at the help desk, they often ask questions like, "How can I transfer a group of people to another plan?" or "Where can I see an overview of the seats available across all subscriptions of a group plan?" We're answering these queries (and other questions!) with these 6 handy updates.

Change of plans? No issue!

Individual members looking to get more advanced and have subscription access for the group It's easy to move from a single plan to a group one, or switching from one group plan to one that doesn't require any effort on your end! Learn more -

It's a cinch to switch manager groups.

It's normal for people to leave companies or change their job, which is why we've made it much simpler to change group managers for members of yours and the members you have. Learn more -

Managers of groups can control the subscription without using a seat

You can easily exclude a group's manager from occupying a seat (and benefiting from member benefits) using a different subscription-level setting. Find out more

Remove friction from externally-paid subscriptions

You now have full control over auto-renew which will help control expectations about subscriptions that are paid by external sources. Learn more -

Easier access to Manage Members page. Manage Members page

View seat usage at a glance

It's now easier to help you understand the effectiveness of your group subscriptions in a single glance. You can also see your seat usage overview.

We're eager to hear about how these updates lighten the burden on you! If you have questions regarding these changes, contact us at the help desk. We'll be happy to assist you.